Application for New Residential Service(s)
Add Authorized Contact
Address to be connected:
Please allow us 2-3 hours to process your application. We will send an email with your account number once the application has been completed.
The email will include your deposit amount to be paid. Deposit amounts are either $145.00 (electric service only) or $180.00
(electric, water, waste water, solid waste and drainage & transportation services). After you receive your email reply you’ll be asked
to call our Customer Service number at 979-821-5700 and speak with a representative. We will verify your connection information and then
transfer you to our secure payment system to pay your deposit. You will not be able to set up your online account until 24 hours after your connection date.
If you have any questions or concerns please contact BTU Customer Service.
* NOTE: IF SERVICES ARE REQUIRED SAME DAY, THIS APPLICATION MUST BE SUBMITTED BEFORE 4:00 PM.
* NOTE: DO NOT FAX OR EMAIL THIS PAGE. IF YOU PREFER TO USE FAX OR EMAIL, PLEASE PRINT THE PDF APPLICATION